Returns & Refunds
Returns Policy
This page explains refund policy for services and digital products.
Consulting & advisory services
Services are provided under a signed agreement. Refunds are assessed case-by-case. If you are dissatisfied, contact me using the contact form and provide details; I will work to resolve concerns.
Digital products & downloads
Digital downloads are non-refundable once delivered, except where the product is demonstrably faulty or materially different from its description. Contact support for consideration.
How to request a refund
- Email me with your invoice number and reason for the request.
- Allow up to 14 days for a response while the issue is reviewed.
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